Privacy Policy

Last updated: November 13, 2026

FLEMS OMAK LOGISTICS LLC (FLEMS OMAK Logistics) respects your privacy. This Privacy Policy explains what information we may collect through flemsomaklog.com, how we use it, and the choices available to you when you contact us or request our courier and delivery services.

Information We May Collect

Depending on how you use our website or services, we may collect:

Contact details: your name, email address, phone number, and business name.
Delivery details: pickup and delivery addresses, recipient contact details, package information, delivery instructions, and requested service times.
Messages and requests: information you provide when asking for a quote, contacting us, or submitting a website form.
Website information: basic technical information, such as your browser, device, pages visited, and approximate website usage. This information may be collected through cookies or similar technologies used by our website provider.

Please do not submit sensitive medical details through a general website form. If a delivery requires protected health information, please share only what is necessary and use the secure process or written instructions agreed with us.

How We Use Information

We may use information to:

Respond to questions and quote requests.
Arrange, perform, and document deliveries.
Communicate with customers, senders, recipients, and business partners about a delivery.
Maintain delivery records, resolve service issues, and improve our services and website.
Protect our business, prevent misuse, and meet legal obligations.

When We Share Information

We may share relevant information with drivers, delivery partners, customers, recipients, and service providers when needed to arrange or complete a requested delivery or operate our website and business. We may also disclose information when required by law, to protect someone’s safety, or to address fraud or security concerns.

We do not share personal information with third parties for their own marketing unless we tell you and, where required, obtain your permission.

Cookies and Website Services

Our website may use essential cookies or similar technologies to operate properly, and may use analytics or other tools provided by our website host. Cookie use can depend on your browser settings and the features enabled on our site. You can manage or block cookies through your browser, though some website features may not work as intended.

How Long We Keep Information

We keep information for as long as reasonably needed to provide services, maintain business and delivery records, resolve disputes, and meet legal or contractual requirements. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

Protecting Information

We use reasonable measures designed to protect information we handle. No website, email, or electronic storage system can be guaranteed to be completely secure, so please avoid sending sensitive information through ordinary website forms or unencrypted email.

Your Privacy Choices and Requests

You may contact us to ask about, correct, or request deletion of personal information you have provided, subject to applicable law and our need to keep certain business or delivery records. Texas residents may have additional privacy rights under applicable law, including rights to request access to, correction of, or deletion of certain personal data. These rights can depend on the circumstances and legal exceptions.

To make a privacy request, contact us at [your business email address]. We may need to verify your identity before responding.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information directly from children under 13 through our website.

Third-Party Websites

Our website may link to other websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal requirements change. We will post the updated version on this page and revise the “Last updated” date.

For questions or privacy requests, contact:

FLEMS OMAK LOGISTICS LLC
Email: Support@flemsomaklog.com
Website: https://flemsomaklog.com